Support contacts will be added here soon.
Have your order number ready (e.g. #A1B2C3).
You must be within 100 m of the customer's pin with a good GPS signal. Move to an open spot and keep the job screen open. If GPS really fails, call Gairgo support.
As soon as a delivery is verified (usually right after you finish). Go to Earnings and tap Withdraw: the money goes straight to your MoMo, at least GH₵10 at a time, with no fee.
Gairgo is reviewing that delivery (for example the customer said they didn't get it, or the GPS trail had a gap). You're paid once it's approved.
Tap "I can't find the customer". Wait for the timer, call them, then leave the order at a safe spot with a photo and a note, or take it back.